Reservations |
Booking Policies |
DEPOSIT Guests are required to provide a valid credit card number to guarantee the reservation. Guests paying by credit card will be charged 50% of the amount due upon booking and the remainder five days prior to arrival. In most cases, charges will be made in US Dollars or Turkish Lira at the current exchange rate. For guests who prefer to pay in cash, the 50% deposit must be sent by Paypal or bank transfer. All bank wire fees (outgoing & incoming) are the responsibility of the guest. The balance is due upon arrival in cash (USD, EUR, GBP, or TL). Guests may also pay the deposit by credit card and the balance in cash upon arrival with a 5% discount on the cash portion provided there are no other discounts applied to the rate. CREDIT CARD All guests are required to give their credit card details as a security deposit in the event of phone charges or any damaged or missing items. Guests are expected to keep the property in good order and leave the apartment in the same condition as when they arrived. |
Changes & Cancellations |
CHANGE OF DATES There is no penalty for changing the dates of your booking as long the change is made two weeks prior to your arrival date. CANCELLATIONS Cancellations four weeks or more before the scheduled arrival date receive a refund of their deposit less a 100 euro cancellation fee. Cancellations less than four weeks before the scheduled arrival date will be charged the entire rental fee for the reserved period. Please note that no refunds whatsoever will be given for cancellations made in response to circumstances beyond our control such as natural disasters or political events. Guests who depart before the scheduled date are charged the tariff for the entire rental period. CHARACTER OF THE PROPERTIES Guests are advised to read the website carefully with particular attention to the character and nature of the properties and the area. The apartments are not recommended for individuals who have difficulty walking or climbing stairs or for those who expect daily housekeeping and other hotel services. Our staff will assist you with your luggage upon check-in and check-out between the hours of 9:00 and 21:00. Animals are not allowed in properties. Children are welcome. No smoking is allowed inside the apartments. |
Istanbul Holiday Apartments Exceptional Furnished Rentals in the City Center for Discerning Travellers |
BOOKING To book at Istanbul Holiday Apartments, click the link above to check availability and rates, select your apartment, order additional services such as airport transfers and make a confirmed reservation. All rates are quoted in euros. We send an instant confirmation of reservation requests and follow up with a second email confirming your booking after charging the 50% deposit. We follow up with a final confirmation 2-4 weeks prior to your arrival. You may contact us with any queries you have regarding your visit. We do not accept reservations over the phone. Guests wishing to book for longer than 14 nights are sent a reservation form to complete & return. RATES The rate includes linens, standard kitchen utensils, electricity, gas, water, air conditioning, satellite TV, local telephone calls, WiFi, weekly cleaning, and all taxes. Calls made to mobile phones will be charged at cost to the guest's credit card upon receipt of the monthly telephone bill. All guests are charged a 45 euro per apartment cleaning fee. The rates given on the website and online reservations systems are for either 2 or 4 people depending on the apartment. Extra guests up to the maximum occupancy limit will be charged at 20 euros per night per person, including children over age 2. We cannot accept more people than the maximum occupancy with the exception of children under two years old who will sleep in a crib or with an adult. Discounts may not be combined. |
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